Effective Date: 6 July 2026
This Privacy Policy explains how CompING d.o.o., as the provider of the Thaora website and services under the “Thaora” brand ("Comping", "Thaora", "we", "our", or "us"), collects, uses, discloses and protects personal data when you visit the Thaora website or otherwise interact with us.
We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.
The data controller responsible for processing your personal data is:
CompING d.o.o.
Ulica Vjekoslava Heinzela 70
10000 Zagreb, Croatia
Contact details of the data controller:
Tel: +385 1 2484 200
Data Protection Officer (DPO):
Email: sluzbenik@comping.hr
If you have any questions regarding this Privacy Policy or your personal data, you can contact us using the details above.
When you contact us or request a demonstration, we may collect:
· Name
· Email address
· Company name
· Job title
· Telephone number
· Country or region
· Message or enquiry details
· Any additional information you choose to provide
When you visit our website, we automatically collect certain technical information[AK1] [DS2] [AK3] , such as your IP address, browser type, device information, operating system, pages visited, and the date and time of your visit.
We process your personal data for the following purposes:
· Responding to inquiries
· Scheduling product demonstrations
· Providing requested information about Thaora
· Managing customer and business relationships
· Improving website functionality and user experience
· Website analytics and performance monitoring
· Ensuring website security
· Complying with legal obligations
Depending on the purpose, we process personal data based on one or more of the following legal grounds under Article 6 GDPR:
· Your consent
· Performance of a contract or steps prior to entering a contract
· Compliance with legal obligations
· Our legitimate interests, provided these do not override your fundamental rights and freedoms
Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
Our website uses cookies and similar technologies to ensure the website functions properly, enhance your browsing experience, and analyze website traffic.
Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, remember your preferences, and provide information that helps improve the website and user experience.
Necessary cookies are essential for the operation and security of our website. They enable core functionality such as page navigation, security features, and remembering your cookie preferences.
These cookies cannot be disabled through our cookie preference center because the website cannot function properly without them.
The legal basis for processing these cookies is our legitimate interest in providing a secure and functional website.
Analytics cookies help us understand how visitors interact with our website so that we can improve its functionality, performance, and user experience.
These cookies may collect information such as:
· pages visited;
· time spent on the website;
· browser and device information;
· approximate geographic location (derived from your IP address);
· navigation patterns and interactions with website content.
Analytics cookies are used only after you have provided your consent.
We currently use Google Analytics [AK4] [DS5] and Leadfeeder to collect aggregated information about website usage.
Google Analytics helps us understand visitor behaviour, improve website performance, and optimize our services. Google may process certain technical information, including IP address, browser information, device information, and website interaction data, in accordance with its own privacy practices. You can read more about how Google uses your personal information here https://www.google.com/intl/en/policies/privacy/.
Leadfeeder helps us understand which organizations visit our website by processing website traffic data. Leadfeeder works in conjunction with Google Analytics and may use information such as IP address, company-related information derived from IP addresses, pages visited, visit duration, and interactions with website content to provide insights into business visitors. Leadfeeder processes personal data in accordance with its own privacy practices. You can read more about how Leadfeeder processes personal data here: https://www.leadfeeder.com/privacy/privacy-notice/.
Marketing cookies help us measure the effectiveness of our marketing activities and deliver content that is more relevant to your interests.
These cookies may be set by us or by trusted third-party providers and may be used to recognize your browser across websites.
Marketing cookies are activated only after you have provided your consent.
We currently use Google to measure the effectiveness of our advertising campaigns and better understand how users interact with our website following marketing activities. Google may collect and process information such as your IP address, browser and device information, pages visited, interactions with our website, and identifiers stored in cookies to provide advertising measurement, conversion tracking, and personalized advertising services, in accordance with its own privacy practices. You can read more about how Google processes your personal information here: https://policies.google.com/privacy.
Our website includes a link to our LinkedIn page. If you choose to visit our LinkedIn page, your interaction with LinkedIn is governed by LinkedIn's own Privacy Policy and Terms of Use. We do not control how LinkedIn collects or processes personal data once you leave our website.
When you first visit our website, you are presented with a cookie banner that allows you to:
· accept all cookies;
· reject all non-essential cookies; or
· customize your cookie preferences.
You may change your cookie preferences at any time by selecting the "Change cookie settings" button below to update your cookie preferences.
Insert (change cookie settings button)
We do not sell, rent, or trade personal data.
We may share personal data with carefully selected third parties where necessary, including:
· external website development and maintenance providers;
· analytics service providers;
· IT support providers;
· professional advisers, including legal, accounting, and auditing firms;
· competent public authorities where required by applicable law.
Our website is hosted and managed on infrastructure operated by Comping. Third parties are granted access to personal data only where necessary to perform services on our behalf and only under appropriate contractual safeguards.
We do not transfer your personal data outside the European Economic Area (EEA) as part of our processing activities.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations.
Retention periods may vary depending on the type of personal data and applicable legal requirements.
When personal data is no longer required, it is securely deleted or anonymized.
We implement appropriate technical and organizational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
These measures include administrative, technical, and physical safeguards appropriate to the nature of the personal data being processed.
Although we strive to protect personal data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Subject to the conditions and limitations set out in the GDPR, you have the following rights:
· access your personal data;
· request correction of inaccurate or incomplete data;
· request deletion of your personal data;
· request restriction of processing;
· object to processing based on legitimate interests;
· receive your personal data in a portable format where applicable;
· withdraw consent at any time;
· lodge a complaint with a competent supervisory authority.
To exercise your rights, please contact us using the contact details provided in this Privacy Policy.
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
For users located in Croatia, this authority is:
Croatian Personal Data Protection Agency (AZOP), Ulica Metela Ožegovića 16, 10 000 Zagreb, azop@azop.hr, tel. 00385 (0)1 4609-000, fax. 00385 (0)1 4609-099, web: www.azop.hr
For users in other EU Member States, you may contact your local supervisory authority.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal data.
Our website and services are intended for business users and are not directed at children under the age of 16.
We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take reasonable steps to delete such information as soon as practicable.
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
We encourage you to review this Privacy Policy periodically.
